Shipping policy
Delivery
The products ordered will be delivered to the delivery address indicated by the customer, according to the delivery option selected by the customer when placing the order.
Customers will assume the consequences (delayed delivery, inability to deliver, products returned to VR, additional transport costs, etc.) arising from any incorrect or incomplete delivery information the customer may have provided, or from the customer's absence at the time of delivery.
Products purchased through our website are subject to the dispatch conditions chosen by the user and to the delivery conditions available in our Marketplace. The estimated time for dispatch will be:
In-stock products
1. Domestic shipping:
- 2 to 8 business days.
2. International shipping:
- 8 to 10 business days.
Pre-order products
- 8 to 10 business days.